FAQ
Product's attributes required by Shopee
If product's attributes can't meet Shopee's requirements, then syncing will be fail. Users will see the feedbacks in the Product Page
.
See Shopee's requirements to check detailed specifications.
Re-Authorizing for Shopee's access
Shopee's access token will be invalid in some cases. If so, synchronizing will fail. Users could see a hint in the Shopee's channel page.
Users must click Re-Authorize
link to get access token from Shopee again.
Important upgrade on Jun, 18th. 2021
Because Shopee upgrades category structure, attributes, and some other product's properties, Shopee Channel
on Shopify has already updated to a new version. The version supports Shopee new API (v2). In order to use the app, all sellers must re-authorize from the following hint.
Very important: must be same with original shop. If not, all historical data will be lost.